Operational Challenges
Turn Your Operational Information Into Answers
Organisations of all sizes rely on critical operational information to make decisions, plan, perform work and service customers. Whilst the importance and value is clear, many organisations still struggle to take full advantage of operational information and are asking themselves these questions -
Can users find the operational information they need and make business sense of it?
What is the impact of making decisions based on incomplete or out of date information?
Can non-expert users navigate multiple complex systems to access all the information they need?
Are field staff able to access information easily on mobile devices including navigation and routing to business specific POIs?
How much time is being spent searching for answers across siloed systems?
Are you engaging customers and community members effectively so they’re updated and don’t need to contact the call centre?
Operational Optimisation
Value Drives Success
Information has the greater potential to improve operational decision making to drive better business outcomes leading to better efficiency and performance.
The Elafent Cloud Platform (ECP) helps organisations transform high volumes of raw, disparate data into meaningful information, ready for users to consume and action, in order to make intelligent data-driven business choices through -
[ CONTROL ] aggregating large volumes of heterogeneous, at rest and on-the-fly data across disparate siloed systems, that originate from internal or external peer organisations;
[ OPTIMISATION ] correlating structured and unstructured data to build a complete operational picture and recommend contextually related information;
[ ACCESS ] disseminating that information via intuitive applications and interfaces that can be used by non-experts and experts alike, collaboratively or individually, in the field, the office, in amongst peer organisations, customers or the community.
Business Impact
Deliver Awesome Results ... Fast
The Elafent Cloud Platform (ECP) solves unique problems and delivers key business benefits for organisations across industries such as -
Telecommunications
Transportation
Property Management & Maintenance
Universities & School campuses
Water, Electricity & Energy Utilities
Oil, Mining & Gas
Government & Public Sector
Technology & Data Centres
Provide a single, authoritative view of all operational information
Reduce the time spent searching for and navigating to operational information
Improve the quality of operational decision making
Deliver better levels of customer and community service
Improve coordination and collaboration with peer organisations
Reduce load on call centre staff
Powerful Features. Beautifully Designed
Liberate users by providing access to answers they need to get the job done
Mobility. A First Class Citizen
MEET YOUR USERS ON THEIR TERMS
Experience the Elafent app on any device. Ease and simplicity, wherever you are.
