Elafent SFTP

Generate a public/private key pair

The Elafent SFTP service supports authentication via private keys. If you don't have a public/private key pair, you will need to generate one.

The Elafent SFTP service has support for ECDSA keys. To generate your pair, run the following command.

This will generate two files: id_ecdsa and id_ecdsa.pub . The id_ecdsa.pub file has to be sent to support@elafent.com so that it can be added to the profile of the SFTP user and id_ecdsa will be used by the SFTP user when logging in.

MaxIMUM Concurrent SFTP Sessions

By default, Elafent limits the the maximum number of concurrent sessions per user to one. You can request additional concurrent connections which will be considered for approval on a case-by-case basis.

If you are experiencing authentication issues through your SFTP client, check that no other sessions are open.

Connect using your favoUrite SFTP client

Once you have been provisioned by Elafent, you will receive details for how you can connect. You can use your favourite SFTP client, but some recommended clients are listed below -

FileZilla (Windows, Mac, Linux)

FileZilla is a free, cross-platform SFTP client that offers a simple and customisable interface, support for multiple protocols (including SFTP, FTP, and FTPS), and advanced features like file transfer resume and drag-and-drop functionality.

WinSCP (Windows)

WinSCP is a free, open-source SFTP client for Windows that offers a simple and intuitive interface, support for multiple languages, and advanced features like SSH key management and file synchronisation.

Cyberduck (Mac)

Cyberduck is a popular SFTP client for Mac that offers a simple and user-friendly interface, support for multiple protocols (including SFTP, FTP, WebDAV, and Amazon S3), and advanced features like server-side encryption.