Background

Getting field workers where they need to be efficiently is a significant challenge when operating across large distances and a variety of metropolitan, rural and remote regions. Whilst this is a critical aspect of servicing customers and the community effectively, most traditional navigation and routing solutions have fundamental limitations which can diminish the value they deliver and negatively impact business operations and decision making.

Through the Elafent Cloud Platform (ECP), we’ve overcome these limitations by aggregating public roads with private access tracks so field workers can get optimised navigation and routing between all their remote assets, work order locations and business centric POIs on their device on choice.

Operational Challenges

 Traditional navigation and routing solutions - 

  • Only utilise public road information and don't integrate private access tracks, therefore requiring an abundance of local knowledge to find things like assets, work orders and business centric POIs that are "off the beaten track"

  • Are separate information silos with access to only a subset of operational information, meaning users need to traverse other systems in order to get a complete operational picture and understand where they need to get directions to and from

  • Require separate navigation devices that are mostly left in a vehicle and prone to theft, don't have security over the data and require frequent, time-consuming and expensive manual data updates back at the depot.

These limitations generally lead to -

  • Critical decisions being made on incomplete information

  • Increased travel times

  • Reduced efficiency

  • Security issues

  • Frustrated workers and customers.

Operational Optimisation

The Elafent Cloud Platform (ECP) aggregates public roads with your private access tracks to deliver optimised navigation and routing between all your operational POIs.

Key elements of this capability include -

  • Efficient routing that utilises both public roads and private access tracks to deliver navigation to remote assets, work order locations and business centric POIs and not just directions to the nearest public road

  • Navigation combined with a 360-degree view of the latest operational information, so users have a complete operational picture and can navigate across variety of operational POIs originating from different source systems

  • Support iOS & Android enabling a heterogeneous mix of devices in the field as required by staff, contractors and peer organisations

  • Support Mobile Device Management (MDM) based deployments to enforce high levels of device security and data wiping should a device get lost or stolen.

The screen below illustrates how public roads and private access tracks can be utilised to deliver optimised navigation and routing between assets, work orders and business centric POIs -

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Business Impact

Delivering an optimal navigation and routing capability to the field can have a significant impact on improving operations and servicing customers and the community more effectively. Benefits include -

  • Improved quality of operational decision making

  • Reduced travel times

  • Increased efficiency

  • Reduced costs

  • Reduced number of devices required in the field

  • Reduced security issues

  • Less frustrated workers and customers!